Generally, we will accept a one time exchange within 30-365 days (depending on your product service plan) from the date of the receipt in the form of a store credit as long as the merchandise is still new and in its required original packaging including all the accessories that came with it. If any merchandise is to be exchanged, LiveStyle & Sleep will offer you a store credit of the full amount of original item which you can use towards making another purchase. It is important that the exchange must comply with our conditions. Please, keep your item, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories in new and unused condition to avoid any fees. 

No Exchanges and Replacements 

• LiveStyle & Sleep will not issue an exchange or replacement on any item which during your possession of the merchandise got damaged, broken, is missing parts, or the tags and/or serial number has been removed, tampered or manipulated. This includes but not limited to any reasons not due to errors or mistakes from LiveStyle & Sleep. Exceptional Exchanges 

• Any form of entertainment media like CD/DVD/Blue Ray media, software, video games that has been opened or removed from its original plastic wrap can only be replaced or exchanged with the exact same identical item. Also personal products including but not limited to items like mattresses and other beddings items could be exchanged for something else of equal or greater value. 

If you received a defective item and need to exchange it for the same item, contact us to request a replacement. If you would like to exchange an item for a different one, contact us to return the original item and place a new order for the item you'd like to purchase. 

Please note that LiveStyle & Sleep by its sole discrepancies has the right to deny any exchange or replacement. This includes but not limited to any additional exclusions that may apply. 

I received broken or damaged item(s), what should I do? 

All brand new items are guaranteed to be free of defective. If you receive an item that was damaged, please contact us to report the damage within 7 days of receiving the item. Please keep the product in the original shipping box in original factory carton with all original packing materials. All returned defective items will be tested and if found defective, a replacement will be shipped immediately. If due to poor packaging, give us your feedback by contacting us about the packaging. 

I received defective or non-functioning item(s), what should I do? 

Almost all products come with a form of instruction booklet or manual. If you sense or determine that your item is defective or not functioning properly, please read and evaluate the product manual and the LiveStyle & Sleep or manufacturers detail and support page for the product. General information and troubleshooting can be found in the product manual or support page. Additional assistance and support for any missing accessories, replacement parts or warranty information can be provided by contacting the product's manufacturer directly. 

I received the wrong item(s), what should I do? 

Please contact us if you received a wrong item. 

I have other questions I would like to ask? 

Please contact us if you have any questions, recommendations or feedback. Thank you very much for your questions. 

I would like to provide feedback, suggestions and recommendation? 

Please contact us if you have any suggestions, recommendations or feedback. Thank you very much for your input. 

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Why LiveStyle & Sleep?

LiveStyle & Sleep is your world designed to relax and relief your body and mind. LiveStyle & Sleep aims to help you find and experience your restful place.Personalize Your Sleep & Wellness.

Personalize items for your living, style and sleep like Mattresses, Pillows, Bed Furniture, Sheets, Bed Protectors, Adjustable Beds, Toppers, Art and so many more . Find, customize and order items unique to you wherever and whenever you are.

Browse full catalogs, personalize items, make project requests, create lists, make recommendations, view ratings, read reviews, and discover great new items available in your neighborhood or the web.

No matter what you want, where you want it, when you want it or how you want it, we want to help you get it done with the best specialized things.



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